Shipping policy

DOMESTIC SHIPPING

PROCESSING TIME

Confirmed orders are processed within 1-2 business days.

TRACK AN ORDER

Once dispatched, you will receive a notification email or message with the tracking information. You can track your order's progress on the logistics partner's website.

ESTIMATED DELIVERY TIME

The standard delivery time for orders is 5-7 business days via surface through our logistics partners. However, due to external factors such as during festivals, public holidays, monsoons, unseasonal rains etc, delivery time may be longer.

DAMAGED PRODUCT

If you receive a damaged shipment or item(s) are missing, please contact us on +91 8220255746. Take photos of the consignment, note the damage and/or missing items on the shipping label or receipt and contact us. After we receive your photos we will promptly send a replacement.

WRONG PRODUCT

In the event of receiving the incorrect product, please contact us at +91 8220255746 during business hours (10:00 to 18:00) on working days. Send a picture of the wrong product you received and send us. You can courier the product back and we will send you the replacement asap.

INTERNATIONAL SHIPPING

We provide worldwide shipping for all our products through FedEx.

If you have any questions or concerns, our customer service team is available to assist you via support@powerageperformance.com or via whatsapp/phone (+91 8220255746) during business hours (10:00 to 18:00 IST) on working days.

DECLARATION VALUE ON SHIPPING DOCUMENTS

The full value of the package contents will be declared and it cannot be altered.

INCLUSIONS IN SHIPPING CHARGES

Both packaging materials & handling fees are included in the shipping charges and are calculated based on the higher of the volumetric or actual gross weight of the order.

ADDITIONAL CUSTOMS DUTY/VAT/TAXES

Shipments may be subject to import duties, customs fees, and taxes as per the laws of the destination country. These fees are the responsibility of the recipient and are not included in the shipping charges. The fees for these duties and taxes vary by country and can change, so we cannot provide an estimate on the same.

PROCESSING TIME

Orders are processed within 1-2 working days.

TRACK MY ORDER

An email notification will be sent once your order has been dispatched. You can track its progress using the AWB number provided on the logistics partners' website.

ESTIMATED DELIVERY TIME

Standard delivery time is 7-10 working days through air via our logistics partners. However, some areas may take longer.

DAMAGED SHIPMENT

If you receive a damaged shipment or are missing items, take photos of the consignment and send it to us on support@powerageperformance.com or via whatsapp/phone +91 8220255746, we will revert to you. Keep the original packaging materials.